| Company Name | Redbus |
| Qualification | Any Graduate |
| Experience | 0 - 3 Years |
| Job Location | Bangalore |
| Job Role | Customer Support Engineer/Technician |
| Salary | Best In The Market |
| Industry | Travel / Hotels / Restaurants / Airlines / Railways |
Job Description:
This is an individual role responsible for providing assistance to customers calling redBus for various reasons like booking tickets, cancelling tickets or with any other service request.
Primary Tasks:
- To promptly book customer tickets and disseminate information on new offerings, availability of seats, promotional schemes etc.
- Provide effective and timely resolution to a range of customer inquiries and follow them up to final resolution.
- Complete call logs and reports.
- Strive to provide end to end one-call solution to every customer that he/she talks to.
Experience:
- 0-3 Years of Experience in a domestic Inbound Call Center
Qualification:
- Preferably a graduate
- Can look at 10 + 2 if they have relevant work experience.
Skills and Specifications:
- Excellent communication (oral ), interpersonal skills.
- Self-motivated and flexible to work in shifts
- Should have negotiation skills to deal with different kinds of customers and different situations.
- Customer centric.
- Able to meet deadlines along with working under pressure.
- Should be able to work as a team member.
Redbus Walkin Details:
Walkin Date: 8th July 2016
Timing: 10AM to 12PM.
Venue:
redBus.in
No:330, 3rd Main,
7th Cross, Domlur Layout,
Bangalore - 560071,
Adjacent to Hyundai Car service center & near to Canara bank
Contact Person: Arun / Priyanka
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