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Tuesday, July 5, 2016

IBM Freshers Walkin Drive On 7th & 8th July 2016 at Gurgaon.

IBM Recruitment Drive 2015
IBM Freshers Walkin Drive On 7th & 8th July 2016 at Gurgaon. IBM Freshers Jobs 2016-2017. Walkins For Freshers At IBM For The Position Of Associate In June 2016. IBM Freshers Openings 2016 At Gurgaon.

Company NameIBM
QualificationAny Graduate
Experience0 - 2 Years
Job LocationGurgaon , Noida
Job RoleAssociate/Senior Associate -(Technical)
SalaryBest In The Market
IndustryBPO / Call Centre / ITES

Job Description 

 

Business Unit Introduction:


  • IBM Global Technology Services (GTS) helps clients plan, implement and manage an efficient, resilient, flexible IT infrastructure. IBM GTS is the partner of choice for infrastructure services be it transformational outsourcing tied to business outcomes or integrated managed services or discrete services.

Roles & Responsibilities:


  • As a Technical Support Representative You will be involved in solving technical query & Trouble shooting issues related to Network, Hardware and Software related queries
  • Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
  • Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.
  • Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and Voice Response Unit.

Benefits:


  • Youll have access to all the technical and management training courses you need to become the expert you want to be
  • Youll learn directly from expert developers in the field; our team leads love to mentor
  • You have the opportunity to work in many different areas to figure out what really excites you

Skills Required:


  • Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers.
  • Should have proven knowledge of operating systems like Windows.
  • Proven communication Skills to be able to effectively communicate with customers over Phone / email.
  • Knowledge on Mail clients like Lotus and MS Outlook.
  • Good Communication Skills
  • Comfortable with 24/7 Shifts

Qualification:


  • Any Graduate,Post Graduates
  • B.Tech/B.E welcome Except CS and IT

Walkin Details:


Walkin Date :  7th & 8th June 2016
 

Interview Time : 11am to 4pm

Venue:


UNITECH CYBER PARK,
60 MTR SECTOR ROAD,
SECTOR-39, TOWER-B,
11TH FLOOR,
GURGAON, HR 122002

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