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Monday, July 4, 2016

Dell Freshers Recruitment Drive 2016-2017 At Bangalore.

Dell Freshers Openings 2016-2017

Dell Freshers Recruitment Drive 2016-2017 At BangaloreDell Hiring Freshers In July 2016 At Bangalore For The Position Of Associate. Dell Freshers Jobs 2016-2017.Freshers Walkins 2016-2017 at Bangalore.

Company NameDell
QualificationAny Graduate
Experience0 - 4 years
Job LocationBangalore
Job RoleAssociate/Senior Associate -(Technical)
SalaryINR 50,000 - 2,00,000 P.A.
IndustryIT-Hardware & Networking
Websitewww.123freshersjobs.com


Job Description



Roles & Responsibilities:



  • Responds to customer technical problems/issues related to hardware, software and networking via e-mail/chat and phone.
  • Owns customer issues from beginning to resolution (handles in place).
  • Assists customers by diagnosing problems and providing resolutions for technical and service issues.
  • Uses troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
  • Recreates, identifies and provides input on unique or recurring customer problems.
  • Remains knowledgeable of Dells product line, current industry products and technologies.
  • Focuses on delivering a positive customer experience according to Dell standards.
  • Monitors and tracks issues to ensure accurate resolution.


Educational Qualification:



  • Minimum Graduates in any stream. (10+2+3)
  • Graduate : Fresher
  • Undergraduates and Postgraduates: Min 12 months of international call center or 24 months of domestic call center or any other work experience full time experience.


Candidate Requirement:



  • Should be open to work in night shifts in a 24x7 environment.
  • Should have excellent communication skills in English.
  • Should have strong technical skills


How To Apply



Apply Here:

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