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Saturday, July 2, 2016

American Express Recruitment Drive For Freshers At Gurgaon.


American Express Freshers Jobs 2016-2017
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Company NameAmerican Express
QualificationAny Graduate
Experience0 - 5 years
Job LocationGurgaon
Job RoleAssociate/Senior Associate -(NonTechnical)
SalaryBest In The Market
IndustryBPO / Call Centre / ITES

Job Description

Job responsibilities:

  • Ensure maximum recovery on accounts through inbound/ outbound telephone contact in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling
  • Grow and nurture customer relationships on every interaction that results in measurable Customer value
  • Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals.
  • Document necessary account information and offer custom solutions that benefit the customer.
  • Balance customer interests with the interests of American Express.

Experience Required:

  • Prior work experience in collections required.
  • Candidates with prior experience on platforms such as triumph / legacy screens would be preferred. 

Skills Required:

  • Ability to analyze and interpret data in a systematic meaningful manner. Proven analytical and problem solving skills with a strong attention to detail.
  • Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment.
  • Ability to evaluate card members financial and account data to make sound business decision.
  • Analytical mind & attention to detail.
  • Strong interpersonal, communication and listening skills. Excellent negotiation skills.
  • Demonstrated consultative experience, ability to influence, resourceful.


  • Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

How To Apply

Apply Here:

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