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Friday, June 3, 2016

IBM Walkin Drive For Freshers On 4th June 2016.

IBM Recruitment Drive 2015
IBM Walkin Drive For Freshers On 4th June 2016. IBM Freshers Jobs 2016-2017. Walkins For Freshers At IBM For The Position Of Associate In June 2016. IBM Freshers Openings 2016 At Noida.

Company NameIBM
QualificationAny Graduate
Experience0 - 2 Years
Job LocationNoida and Gurgaon
Job RoleAssociate/Senior Associate -(Technical)
SalaryBest In The Market
IndustryBPO / Call Centre / ITES

Job Description


Roles & Responsibilities:


  • You will be involved in solving technical query & Trouble shooting.
  • Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
  • Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.
  • You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
  • Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
  • Assist in End to End Problem, Change and Incident Management.

Skills Required:


  • Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers.
  • Should have proven knowledge of operating systems like Windows.
  • Proven communication Skills to be able to effectively communicate with customers over Phone / email.
  • Good Communication Skills
  • Comfortable with 24/7 Shifts

Note:


Qualification : Any Graduate,Post Graduates (No B.E/B.Techs)
 

Shifts: Rotational. Willingness to work for night shifts.

IBM Walkin Details:


Walkin Date: 4th June 2016


Interview Time: 11am to 4pm

Venue:


UNITECH INFO SPACE PLOT 20/21,
Bldg 2 ,
1st floor Sec-135 NOIDA.


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