Genpact Walin Drive For Freshers From 16th to 18th June 2016. Openings For Freshers At Genpact In June 2016. Genpact Freshers Jobs 2016-2017. Freshers Jobs At Hyderabad In June 2016-2018.
| Company Name | Genpact |
| Qualification | BSc, BA, BCom, MA, MSc, MCom |
| Experience | 0 - 4 Years |
| Job Location | Hyderabad / Secunderabad |
| Job Role | Associate/Senior Associate -(Technical) |
| Salary | BEST IN MARKET |
| Industry | BPO / Call Centre / ITES |
Job Description
Responsibilities:
- Answer inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries.
- Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
- Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
- Document & add new issues/solutions to Knowledge Management Repository.
- Utilize professional techniques to retain & delight customers.
- Use of soft skills - Listen, Empathy, Courtesy etc.
- Provide quality service & resolve concerns efficiently & professionally.
- Answer inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries.
- Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
- Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
- Document & add new issues/solutions to Knowledge Management Repository.
- Utilize professional techniques to retain & delight customers.
- Use of soft skills - Listen, Empathy, Courtesy etc.
- Provide quality service & resolve concerns efficiently & professionally.
Required Skills:
- Graduate (BSc, BA, BCom, MA, MSc, MCom, Diploma Holders, (no under Graduates) with technical Knowledge of Windows NT / 95 / 98 / 2000, TCP/IP (Networking), Exchange Client, Outlook Client, MS Office & Internet Explore.
- Excellent command over English - fluency in spoken English and good written English, customer service skills and high energy levels.
- The candidate should be able to successfully handle customer queries on network related problems, provide telephone/email based troubleshooting assistance and meet customer defined levels of Quality in Operations.
- Graduate (BSc, BA, BCom, MA, MSc, MCom, Diploma Holders, (no under Graduates) with technical Knowledge of Windows NT / 95 / 98 / 2000, TCP/IP (Networking), Exchange Client, Outlook Client, MS Office & Internet Explore.
- Excellent command over English - fluency in spoken English and good written English, customer service skills and high energy levels.
- The candidate should be able to successfully handle customer queries on network related problems, provide telephone/email based troubleshooting assistance and meet customer defined levels of Quality in Operations.
Documents Required:
- Carry 2 resume
- Pass port size photo
- Gov. ID proof xerox
- last 3 months pay slip(for experience only)
- Carry 2 resume
- Pass port size photo
- Gov. ID proof xerox
- last 3 months pay slip(for experience only)
Note:
- Call "Deepa - 9000137236" to schedule your interview, or walk-in directly to the venue mention "Deepa" on the top of your resume.
- Call "Deepa - 9000137236" to schedule your interview, or walk-in directly to the venue mention "Deepa" on the top of your resume.
Genpact Walkin Details:
Walkin Date: 16th to 18th June 2016
Interview Timings: 10am to 2pm.
Walkin Date: 16th to 18th June 2016
Interview Timings: 10am to 2pm.
Venue:
Genpact,
14-45, IDA Uppal,
Opp NGRI,Habsiguda,
Hyderabad
Contact HR : Deepa
Genpact,
14-45, IDA Uppal,
Opp NGRI,Habsiguda,
Hyderabad
Contact HR : Deepa
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