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Thursday, June 16, 2016

Genpact Walin Drive For Freshers From 16th to 18th June 2016.

Genpact Walk-in Drive 2015 For Freshers
Genpact Walin Drive For Freshers From 16th to 18th June 2016. Openings For Freshers At Genpact In June 2016. Genpact Freshers Jobs 2016-2017. Freshers Jobs At Hyderabad In June 2016-2018.


Company NameGenpact
QualificationBSc, BA, BCom, MA, MSc, MCom
Experience0 - 4 Years
Job LocationHyderabad / Secunderabad
Job RoleAssociate/Senior Associate -(Technical)
SalaryBEST IN MARKET
IndustryBPO / Call Centre / ITES


Job Description


Responsibilities:


  • Answer inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries.
  • Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
  • Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
  • Document & add new issues/solutions to Knowledge Management Repository.
  • Utilize professional techniques to retain & delight customers.
  • Use of soft skills - Listen, Empathy, Courtesy etc.
  • Provide quality service & resolve concerns efficiently & professionally.

Required Skills: 


  • Graduate (BSc, BA, BCom, MA, MSc, MCom, Diploma Holders, (no under Graduates) with technical Knowledge of Windows NT / 95 / 98 / 2000, TCP/IP (Networking), Exchange Client, Outlook Client, MS Office & Internet Explore.
  • Excellent command over English - fluency in spoken English and good written English, customer service skills and high energy levels.
  • The candidate should be able to successfully handle customer queries on network related problems, provide telephone/email based troubleshooting assistance and meet customer defined levels of Quality in Operations.

Documents Required: 


  • Carry 2 resume
  • Pass port size photo
  • Gov. ID proof xerox
  • last 3 months pay slip(for experience only)

Note:


  • Call "Deepa - 9000137236" to schedule your interview, or walk-in directly to the venue mention "Deepa" on the top of your resume.

Genpact Walkin Details:


Walkin Date: 16th to 18th June 2016

Interview Timings: 10am to 2pm.

Venue:


Genpact, 
14-45, IDA Uppal, 
Opp NGRI,Habsiguda, 
Hyderabad

Contact HR : Deepa

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