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Monday, June 13, 2016

Accenture Walkins For Freshers From 13th to 30th June 2016 - Bangalore.

Accenture Fresher Recruitment Drive 2015-2016 - Gurgaon
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Company Name
Accenture
Qualification
Any Graduate
Experience
0 - 3 years
Job Location
Bangalore
Job Role
Associate/Senior Associate -(NonTechnical)
Salary
Best In The Market
Industry
BPO / Call Centre / ITES

Job Description


  • Accenture is hiring for International Voice Technical Support (Networking) for one of the telecom business.
  • Kindly walk-in along with your updated resume and complete set of documents for further details if you are interested. Please find the below details.
 
 

Educational Profile:


  • Bachelors Degree any subject (Highly Desirable) (Including B.E & B.tech)
  • Undergraduate any subject (With technical support experience)
 
 

Experience Profile:


  • Fresher from Basic Networking skills -
  • UK/US tech help desk experience (Highly Desirable)
  • UK/US General customer service experience (Desirable)
 
 

Responsibilities:


  • Receive orders to plan network completion.
  • Gather information from different sources and create planning packs
  • Coordinate with different departments, 3rd party vendors and contractors to ensure quick and efficient completion on network plans as the customer requirements
  • To work productively whilst maintaining exceptional quality standards, in line with team targets
  • To ensure full compliance with the Data Protection Act and subsequent amendments
  • To contribute to the team learning through open and regular communication.
  • Adhere to all company or departmental policies and procedures (personnel and operational)
  • Ensure that product, technical, operational and customer knowledge is maintained at business requirements
  • To minimize customer complaints and escalations by providing exceptional service.
  • To ensure that all technical issues (spikes) are reported to your team leader.
  • To demonstrate a positive working attitude at all times
  • To be responsible for your own personal development and highlight any development needs to your Team Leader
  • Perform other duties commensurate with the post
  • Skills and Experience
  • Basic networking skills
  • Proficient in network connectivity troubleshooting, TCP/ IP, Dial-up, Token Ring, Ethernet, LAN/ WAN
  • Understanding of operating systems, Windows 2000/ NT/ XP configuration options and troubleshooting
  • Ability to identify basic hardware parts and aware of basic hardware & Network concepts
  • Awareness of basic networking concepts and technologies
  • Call Centre experience (Voice)
  • PC Literate
  • Problem solving
  • Excellent standard of written English
  • Excellent time management and multitasking skills

Accenture Walkin Details:


Walkin Date: 13th to 30th June 2016

Interview Time: 10:00 am to 4:00 pm

Venue: 


Accenture Services Pvt. Ltd Bangalore 3.
IBC Knowledge Park
No.4/1 bannerghatta Main Road,
Bangalore-560029

Contact Person: Deepika BV
 
NOTE :  Please carry the interview email copy

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