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Wednesday, May 25, 2016

Redbus Walkin Drive For Freshers On 25th to 27th May 2016 - Bangalore

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Company NameRedbus
QualificationAny Graduate
Experience0 - 3 Years
Job LocationBangalore
Job RoleCustomer Support Engineer/Technician
SalaryBest In The Market
IndustryTravel / Hotels / Restaurants / Airlines / Railways


Job Description:


This is an individual role responsible for providing assistance to customers calling redBus for various reasons like booking tickets, cancelling tickets or with any other service request. 


Primary Tasks:


  • To promptly book customer tickets and disseminate information on new offerings, availability of seats, promotional schemes etc.
  • Provide effective and timely resolution to a range of customer inquiries and follow them up to final resolution.
  • Complete call logs and reports.
  • Strive to provide end to end one-call solution to every customer that he/she talks to.


Experience:


  • 0-3 Years of Experience in a domestic Inbound Call Center

Qualification:


  • Preferably a graduate
  • Can look at 10 + 2 if they have relevant work experience.

Skills and Specifications:


  • Excellent communication (oral ), interpersonal skills.
  • Self-motivated and flexible to work in shifts
  • Should have negotiation skills to deal with different kinds of customers and different situations.
  • Customer centric.
  • Able to meet deadlines along with working under pressure.
  • Should be able to work as a team member.


Redbus Walkin Details:


Walkin Date: 25th to 27th May 2016

Timing: 10AM to 12PM. 


Venue:


redBus.in
No:330, 3rd Main, 
7th Cross, Domlur Layout, 
Bangalore - 560071,
Adjacent to Hyundai Car service center & near to Canara bank

Contact Person: Arun / Priyanka

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